Ashby de la Zouch

01530 639 031

Tamworth

01827 758 041

Consumer rights act

 

It can be frustrating to purchase a faulty product or to be a consumer of poor service. In certain cases, you can sue against the person or organisation that sold the item or service to you. If you have an existing claim, our consumer dispute solicitors will help you to assess the strengths of your dispute through making a claim.


Customer complaints - taking legal action

As a customer, you agree to their terms of service when you purchase products or services from a company. It is also the responsibility of service providers and firms to ensure that what they offer complies with Trading Standards Regulations.

 

If you have been unsuccessful following a complaint to the company our consumer dispute solicitors will clarify the options you have and advise you on the best way to quickly settle your dispute.

 

Customer conflicts - settling disputes out of court

We have a professional team with extensive experience in the settlement of various forms of customer conflicts. Where appropriate, we will help you keep your dispute from going to court. It’s good to know that the majority of disputes are settled out of court.

 

Consumer dispute solicitors

Our consumer dispute solicitors know that you may be concerned about prices. In order to give personalised recommendations to meet your needs and budget, we will work closely with you. You will receive clear and realistic instructions and we will work hard to obtain the best result for your situation.

 

At Fishers we have been helping consumers settle disputes in and out of court. If you are after legal advice you can either make an enquiry, request a call back, or call us on 01530 412167.

Disputes & Claims

Can you claim compensation if you are injured skiing or snowboarding?

If you have been injured as a result of a skiing, snowboarding, or other snow sports accident, find out how to make a claim with our quick guide.
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Disputes & Claims

Renting and repairs: My landlord won't fix the heating, what can I do?

Winter is the worst time to be left without heating in your home. If your landlord won’t make repairs, you can take action. Read our guide.
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Disputes & Claims

Black Friday, Cyber Monday, Boxing Day Sale? The rules about returns

Black Friday and Cyber Monday can allow you to buy items at greatly reduced cost, but what if the item is not as described? Read our guide to your rights to return.
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Disputes & Claims

Fireworks, bonfires and the law

Thinking of setting off fireworks this year? Read our guide to the rules to make sure your night goes off with a bang.
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Disputes & Claims

What can I do about my neighbour’s overhanging tree?

Although summer is coming to the end, you may still notice that the plants and trees that have been growing quickly are starting to intrude onto your garden. Therefore questions can arise about what do to if a neighbour’s tree is encroaching onto your pro
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HOW WE CAN HELP YOU?

HOW WE CAN HELP YOU?

Whatever your needs, assets or personal situation, we will listen to you and provide friendly and practical advice. Understanding your circumstances is the most important thing, so if you prefer to meet in person, by video link or something else - no matter where you are, we’re here to drive the change you need, or solve the problems you have.

Ask a Question Request a Callback Get a Quote

Latest News and Events

Business & Workplace

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Can you claim compensation if you are injured skiing or snowboarding?

If you have been injured as a result of a skiing, snowboarding, or other snow sports accident, find out how to make a claim with our quick guide.
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Business & Workplace

Storm Arwen: Who is responsible for damage and loss in commercial properties?

If your rented commercial property has been damaged in a flood or storm, find out what your landlord must do when it comes to repairs.
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Family Law

Mistakes to avoid when negotiating a separation agreement

If you are separating from a partner, you may have considered a separation agreement. In our latest article, we set out common mistakes to avoid.
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Team Fishers

Meet our new Solicitor - Jonathan peck

Jon re-joins Fishers as a Dispute Resolution Solicitor, after leaving the firm a few years ago due to a long commute. Since flexible and home working came into play, Jon was delighted to 'come back home.'
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Disputes & Claims

Renting and repairs: My landlord won't fix the heating, what can I do?

Winter is the worst time to be left without heating in your home. If your landlord won’t make repairs, you can take action. Read our guide.
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Your employment rights as a 'Christmas temp'

If you have started a new role as a Christmas temp, make sure you understand your rights. Read our quick guide.
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Fishers is authorised and regulated by the Solicitors Regulation Authority, SRA number 48317. The Solicitors Code of Conduct can be found by clicking the logo.

 

 

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