Consumer Rights Act

It can be frustrating to purchase a faulty product or to be a consumer of poor service. In certain cases, you can sue against the person or organisation that sold the item or service to you. If you have an existing claim, our consumer dispute solicitors will help you to assess the strengths of your dispute through making a claim.

Customer complaints - taking legal action

As a customer, you agree to their terms of service when you purchase products or services from a company. It is also the responsibility of service providers and firms to ensure that what they offer complies with Trading Standards Regulations.

If you have been unsuccessful following a complaint to the company our consumer dispute solicitors will clarify the options you have and advise you on the best way to quickly settle your dispute.

Customer conflicts - settling disputes out of court

We have a professional team with extensive experience in the settlement of various forms of customer conflicts. Where appropriate, we will help you keep your dispute from going to court. It’s good to know that the majority of disputes are settled out of court.

Consumer dispute solicitors

Our consumer dispute solicitors know that you may be concerned about prices. In order to give personalised recommendations to meet your needs and budget, we will work closely with you. You will receive clear and realistic instructions and we will work hard to obtain the best result for your situation.

At Fishers, we have been helping consumers settle disputes in and out of court. If you are after legal advice you can either make an enquiry, request a call back, or call us on 01530 412167.